Mitchell's Home Delivery Service drops the NYTimes and Newsday (the latter is essential because it's more human and more Lefty than its big sister) in front of our door every morning (well, almost every morning). I'm pretty fussy, so there have been times when I had to call their office for one reason or another, but I've always been very impressed with the people at the other end, especially Maury.
I sometimes talk to Maury. Maury Gordon is actually the co-president of this scrappy little company, but not only does he know my account number by heart, he seems to know each of the carriers like sons and daughters, and he has actually delivered papers himself when some emergency or human failure meant there was no alternative. In our conversations Maury sounds like a Mensch.
I learned more about Mitchell's this week when the Daily News did a story on another aspect of the company's resourcefullness, and in doing so it filled in some of the blanks about its history. Now I had to look for more, and I found Mitchell's website. I suppose I shouldn't have been surprised at the amazing diversity I found in the kind of people working at the top. Take a look for yourself at what I love about New York - Mitchell's included.